FROM: Robert Thompson, General Manager
Originator: Jennifer Cabral, Director of Communications
SUBJECT:
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PROPOSED OUTREACH STRATEGY FOR ANTICIPATED RATE PLAN ADJUSTMENTS
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GENERAL MANAGER'S RECOMMENDATION
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RECOMMENDATION:
Approve the proposed Outreach Strategy for the anticipated rate plan adjustments.
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BACKGROUND
The Orange County Sanitation District (OC San) is conducting a rate study to properly allocate the cost of service and to recommend rate adjustments to be implemented over the next five years. Upon completion of the study, OC San will initiate the Proposition 218 notification process, which requires notifying all affected property owners within our service area of any proposed rate adjustments.
Historically, OC San conducts this rate study and Proposition 218 notification process every five years. The last adjustment approved in the prior process is for Budget Year 2027/28, which begins July 1, 2027. However, based on recently updated agreements with the Irvine Ranch Water District (IRWD), regional sewer service billing for some property owners will transition from IRWD to OC San on July 1, 2026. To collect revenue from this new customer base, affected property owners must be properly notified of OC San's rate schedule, requiring the Proposition 218 process to be advanced by one year.
Staff intend to recommend that rates for FY 2027-28 will remain as approved in the current fee schedule. New rate adjustments will be proposed for the subsequent four years, consistent with the estimates in prior budget ten-year cash flow projections.
In preparation for anticipated rate adjustments, staff will present the proposed outreach strategy to inform and engage stakeholders throughout the Proposition 218 notification process.
RELEVANT STANDARDS
* Build brand, trust, and support with policy makers and community leaders
* Make it easy for people to understand OC San's roles and value to the community
* Ensure ...
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