FROM: Robert Thompson, General Manager
Originator: Jennifer Cabral, Director of Communications
SUBJECT:
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EMPLOYEE ENGAGEMENT SURVEY RESULTS
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GENERAL MANAGER'S RECOMMENDATION
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RECOMMENDATION:
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BACKGROUND
The General Manager's Work Plan for Fiscal Year 2024-2025 includes a goal to conduct an employee engagement survey to gather feedback from staff on a variety of topics.
RELEVANT STANDARDS
* Cultivate a highly qualified, well-trained, and diverse workforce
* Promote employee job satisfaction
* Provide a safe and collegial workplace
* Provide professional growth and development
PROBLEM
The Orange County Sanitation District (OC San) staff has experienced a lot of change over the past couple of years. It is imperative to stay connected to the workforce to better provide the information, training, development, and communication that is needed to improve performance and engage employees. OC San has always been a sought-after employer and to maintain that status, it is imperative to understand the areas that concern employees as well as the areas that are exceeding their expectations.
PROPOSED SOLUTION
Conduct an employee engagement survey to gather thoughts and feedback from staff on topics such as job satisfaction, communication methods and content, employee recognition, etc.
RAMIFICATIONS OF NOT TAKING ACTION
Failing to conduct an employee engagement survey may result in several negative ramifications. Without this critical feedback mechanism, OC San risks losing valuable insights into employee morale, satisfaction, and potential areas of improvement. This could lead to decreased employee engagement, reduced productivity, and higher turnover rates. Additionally, the lack of data may hinder OC San's ability to address concerns proactively, negatively impacting overall organizational performance, retention, and employee well-being. Moreover, it could also result in missed opportunities f...
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